Frequently Asked Questions

Who attends Resource Group meetings?
  • The majority of attendees are agency owners and/or their staff members.
  • An FSC representative.
  • On occasion, hardware vendors, carrier representatives, independent consultants, or other insurance related representatives may attend.
What product is discussed at a Resource Group meeting?
  • While 90% of the discussion revolves around the FSC Manager, other FSC solutions and industry related topics are also discussed.
How often do Resource Groups meet?
  • Resource Group meetings are held at each of the eight regional locations once in the Spring and once in the Fall, refer to the Regions page for the specific dates in your area
How many Resource Groups are there?
  • There are eight groups throughout Iowa, Minnesota, Wisconsin and Illinois.
Is there a fee to join a Resource Group?
  • Yes. Each group is priced slightly different depending on their needs.  Normally the fees range from $25.00 - $100.00 annually.
How long do the meetings last?
  • Meetings normally run from 9:00 a.m. until 3:00 p.m.  This may vary slightly for each group.
What topics are covered at the meetings?
  • Program changes in the latest release
  • Issues agencies may be experiencing
  • Features or enhancements agencies would like to see in the system
  • FSC training (different subject at each meeting)
  • General discussion